Returns & Exchanges

At Something Went Wrong, we believe your home should be perfect; if your order isn't quite right, we offer a hassle-free 30-day return policy for all furniture and decor. We are committed to making things right, even when things go wrong.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return.

• 2.
  Pack with Care

  Place the items back in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Label and Ship

  Print the prepaid shipping label provided in the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned home goods, we will issue a full refund to your original payment method within 5-7 business days.